globe

Getting Help with JW Conf

To ensure you get the right assistance quickly, please follow the steps for your role.

For All Users If you need help with the JW Conf service or apps, your first point of contact is the local administrator in your congregation.

For Local Administrators
If you are a local administrator, please use the following resources in order:

  1. Admin Portal: Log in using the link at the top of this page. You will find comprehensive troubleshooting guides, FAQs, and other support documentation.
  2. Direct Support:If you are unable to log in or cannot find a solution in the portal, please email the JW Conf support address provided by your local branch office.