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Frequently Asked Questions

1. How do we transition from KHCONF to JW Conf?

The transition is designed to be as smooth as possible. You do not need to create a new account.

What Stays the Same
  • Your existing meeting IDs, passwords, usernames, and PIN codes will all continue to work.
  • The telephone numbers used for connecting to meetings will not change.
What is Changing
  • Apps:The iOS, Android, Roku, and Apple TV apps will be updated and rebranded from "KHCONF" to "JW Conf" in their respective app stores.
  • Websites:
    Old Address New Address Purpose
    khconf.com jwconf.com Main page for users
    report.khconf.com admin.jwconf.com Administrator portal
    stream.khconf.com stream.jwconf.com Non-interactive stream
2. How much does JW Conf cost?

The cost to provide JW Conf to congregations is covered by voluntary contributions to the worldwide work.

3. How do we connect to JW Conf meetings?

There are several ways to connect, depending on your role and available devices.

For Publishers (Connecting from Home)

With an Internet Connection:
  • Interactive (for commenting):
    • Web Browser: Use a browser to navigate to meet.jwconf.com.
    • Mobile App: Use the JW Conf app for Android (Google Play Store) or iOS (Apple App Store).
    • Desktop App: Download the app for Windows or Mac from the "Apps" menu on this site.
  • View/Listen Only (non-interactive):
    • Use the JW Conf app for Roku or Apple TV.
    • Use the low-bandwidth or non-interactive video stream link provided by your congregation.

Without an Internet Connection:
  • You can connect using a standard telephone line. This method allows you to listen, raise your hand, and comment. Please get the correct phone number from your congregation's JW Conf administrator.

For the Congregation (Connecting from the Meeting Place)
  • Interactive Connection: To connect the hall's audio/video system to the interactive meeting, use the JW Conf desktop app or a web browser at meet.jwconf.com.
  • Streaming Out (Non-interactive): To provide a non-interactive video stream for your congregation, you will need to use separate stream encoding and video-switching software such as KH-Video.